A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

  • Captain Janeway
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    26 hours ago

    The only thing I want AI (on my phone) to do is limit my notifications and make calendar events for me. I don’t want to ask questions. I don’t want to start conversations.

    I want to open my phone and have 1 summary notification of things I received and things to do. I want the spammy ones to just be auto filtered because I never click on them.

    I’d also love if I could choose when to manage all of these notifications with my AI assistant. The only back and forth I’d like is around scheduling if I need to make changes.