I think most all of us here on Lemmy are people with technical background. Most of my professional contacts remained using Reddit, Twitter and even excited when Threads launched.

If you are non-tech background, please comment and share what you do for life.

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  • @[email protected]
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    fedilink
    31 year ago

    As an IT support officer, I (and my colleagues) deeply appreciate that you attempt to solve problems before calling us. There’s never ever any judgement if you do that and then need to call us. We’re here to help, but trying to help yourself first makes our job infinitely easier, not to mention you reaffirm your troubleshooting skills!

    If you’ve genuinely tried to solve the problem but couldn’t, and the problem turns out to be that the machine wasn’t plugged in, I’m 100% not going to think less of you for it. You know many things I don’t, and visa versa.

    I liken it to returning your shopping cart to the bay. You don’t have to, but you’re making someone’s day easier ❤️