I saw a lot of different answers online when searching for this. My fiancé’s grandparents passed away in January and February of last year. Their will executor was her father. Well, her father passed away at the end of April last year. Now, we are unsure of what we need to do in order to access her grandparents’ Apple ID for their devices. We tried calling Apple and we were told we need a court order, but I saw people online saying that they were able to get it through proving power of attorney? Would that even work for our situation? Getting a court order just seems like a huge effort for this, and I honestly have no idea how to even do that. Any help at all is greatly appreciated
https://support.apple.com/en-us/HT208510
First result after searching “apple id deceased relative”
That was super fast, thank you. I swear when I searched it I just got a ton of Reddit posts lmao.
As you’ll see from the HT article, you need a court order and possibly to present a death certificate if you want to gain complete access to the account.
If you have access to their phone number, and the account had 2FA, you can use that trusted phone number as a point of access into the account, otherwise the court order is the only way.