The European Union is working on legislation that would require smartphone design to have easily replaceable batteries, but we doubt Apple would agree willingly.
To be fair, accidental damage is never covered under “warranty” (or any other extended service guarantee “warranty equivalents”) from any manufacturer. Given these black rectangles go everywhere with us, it’s still very good to have a device that won’t absolutely crap itself as soon as it gets dropped in water.
I say this as someone who often sees customers bring in water damaged devices, wanting their data off of it.
Frankly though, I wish the term used was “water resistance” and not “waterproof”. That semantic annoys me.
You should read AppleCare+ ToS before you make that claim. They will absolutely let you file a claim for accident damage (it is spelled out in the ToS).
AppleCare is not warranty (but is an equivalent), while AppleCare+ is the equivalent of insurance. I’ve edited my post to clarify this a little better.
I wish the term used was “water resistance” and not “waterproof”. That semantic annoys me.
In my experience they are waterproof. I have AppleCare+ so if my phone were to suffer water damage it’d be relatively cheap to get it fixed, and I fairly frequently expose my phones to water. I’ve never lost one to water damage so far.
My understanding is the water proof glue can in theory be damaged if it’s exposed to extreme temperatures and the like - that’s why Apple doesn’t cover water damage for free. But I’ve done that too (I’ve had my phone shut down with a temperature error a few times - usually when it’s on my motorbike in the full sun for an extended period of time with a map open… it’s fine while riding with the windchill but if you park the bike or get stuck in traffic, then it can overheat). Mine still hasn’t died int he rain including 60mph driving rain (on the motorbike…) which it’s supposedly not designed to handle. Every time that’s happened I haven’t really had a choice. I’d rather get where I’m going than stand in the rain parked on the side of the road waiting how long, five minutes? three hours? for the rain to stop.
The one time I have lost a phone to the water damage it wasn’t water it was extreme humidity. So I suspect putting the phone in a backpack, and then riding a motorbike in the rain, will actually increase the risk. Proper water has surface tension that stops it entering microscopic gaps. Humidity doesn’t do that. And the inside of a backpack is never dry on a motorbike in the rain.
Since Apple make no distinction between “malicious damage” and “accidental damage”, then everything is called accidental. However, there are times where accidental damage is covered under warranty (or rather, a “service program”) when there’s an issue that’s widespread enough that is attributed to a manufacture or design defect – the warping of the plastic on the bottom of the Late 2009 Macbook comes to mind.
Frankly though, I wish the term used was “water resistance” and not “waterproof”. That semantic annoys me.
Better is to use an ingress protection code, which provides standardized ratings for exactly how dust and water resistant a device is. Apple does use IP codes and rates the latest iPhones as IP68: dust-tight, submersible at a depth and duration specified by the manufacturer. Apple specifies “maximum depth of 6 meters up to 30 minutes”.
I don’t need to be careless or have any real danger of dropping my phone in water to worry about water protection; humidity, sweat, rain, accidental splashes from a sink, spilled drinks, children, etc. are all very real often unpredictable water risks I might have very little opportunity to realistically avoid. I’ve seen those water detection stickers indicate water on devices that I know for a fact have been babied and never dunked for even a moment. Often humidity and a sweaty pocket were the only likely culprit.
About 20 yeses ago - pre-smartphones - my sister lost a phone to water damage. It was in a backpack pocket during a camping/hiking trip and the backpack got rained on a lot. Everyone else’s phone was fine because they were kept either in waterproof backpack compartments or in trouser/waterproof coat pockets.
Around the same time, I also had a friend whose phone was broken when we were rafting and the raft capsized. The rest of us on the raft had left our phones at home because _why would you risk bringing a mobile phone on a homemade raft?!_
Those are the only two instances I know of personally where someone’s phone has been destroyed by water damage and it hasn’t just been an “oops I dropped it in the toilet” situation (I’m still not sure how people manage that). And even the second example was still due to stupidity, I think - there’s a reason the rest of us didn’t rake our phones on the raft. My sister’s phone being damaged in the backpack is the only one that didn’t feel preventable, and where a water resistance phone would genuinely have been a good thing.
“oops I dropped it in the toilet” situation (I’m still not sure how people manage that).
Have a sweater or a jacket on, put the phone in your pocket. Do your duty, turn just a little too fast when going to flush, and your phone flies out of your pocket and arcs right into your doody.
I get caught outside in the rain unexpectedly about a dozen times a year living in a tropical city where it can go from dry to raining so heavy you can’t see the other side of the street with about 30 seconds warning.
Those powerful storms are often very small and they might only rain for a minute or two. It’s impossible to predict when they will pass over, the city might be hit by 50 or so of them in a single day, but they’re so small most of the city won’t see any rain even though it technically rained 50 times somewhere in the city.
Despite being small they it can be heavy enough to cause flash flooding. The city has pumps that can force 70,000 litres of water per second out of the city and into the ocean (before that, it was near impossible to live here).
I carry a dry bag for my laptop and headphones everywhere I go, I guess I’d be putting my phone in there too, which will be annoying.
People read their phones on the toilet - probably every single modern phone user has done it at least once. It is not inconceivable that a small, but significant, number of them have fumbled the phone and it has fallen into the bowl.
Likewise, pools, beaches, and boats are places people are very likely to go with their phones in tow and in use. It is not unlikely some of those - one can assume - millions of instances have produced some contacts between phone and water.
I ride a motorcycle and mount my phone on the handlebars for guidance. I spend a lot of effort keeping it dry and have actually lost a couple of USB cables (but not the phone, thankfully) to damp.
To be fair, accidental damage is never covered under “warranty” (or any other extended service guarantee “warranty equivalents”) from any manufacturer. Given these black rectangles go everywhere with us, it’s still very good to have a device that won’t absolutely crap itself as soon as it gets dropped in water.
I say this as someone who often sees customers bring in water damaged devices, wanting their data off of it.
Frankly though, I wish the term used was “water resistance” and not “waterproof”. That semantic annoys me.
You should read AppleCare+ ToS before you make that claim. They will absolutely let you file a claim for accident damage (it is spelled out in the ToS).
AppleCare is not warranty (but is an equivalent), while AppleCare+ is the equivalent of insurance. I’ve edited my post to clarify this a little better.
In my experience they are waterproof. I have AppleCare+ so if my phone were to suffer water damage it’d be relatively cheap to get it fixed, and I fairly frequently expose my phones to water. I’ve never lost one to water damage so far.
My understanding is the water proof glue can in theory be damaged if it’s exposed to extreme temperatures and the like - that’s why Apple doesn’t cover water damage for free. But I’ve done that too (I’ve had my phone shut down with a temperature error a few times - usually when it’s on my motorbike in the full sun for an extended period of time with a map open… it’s fine while riding with the windchill but if you park the bike or get stuck in traffic, then it can overheat). Mine still hasn’t died int he rain including 60mph driving rain (on the motorbike…) which it’s supposedly not designed to handle. Every time that’s happened I haven’t really had a choice. I’d rather get where I’m going than stand in the rain parked on the side of the road waiting how long, five minutes? three hours? for the rain to stop.
The one time I have lost a phone to the water damage it wasn’t water it was extreme humidity. So I suspect putting the phone in a backpack, and then riding a motorbike in the rain, will actually increase the risk. Proper water has surface tension that stops it entering microscopic gaps. Humidity doesn’t do that. And the inside of a backpack is never dry on a motorbike in the rain.
Isn’t all damage accidental?
Since Apple make no distinction between “malicious damage” and “accidental damage”, then everything is called accidental. However, there are times where accidental damage is covered under warranty (or rather, a “service program”) when there’s an issue that’s widespread enough that is attributed to a manufacture or design defect – the warping of the plastic on the bottom of the Late 2009 Macbook comes to mind.
Nah, an overbearing parent smashing a phone to “teach them a lesson” isn’t an “accident”
Better is to use an ingress protection code, which provides standardized ratings for exactly how dust and water resistant a device is. Apple does use IP codes and rates the latest iPhones as IP68: dust-tight, submersible at a depth and duration specified by the manufacturer. Apple specifies “maximum depth of 6 meters up to 30 minutes”.
Im curios how often do you drop your phone in water? I swear to god in my now 35 years, I never lost a phone nor a smartphone due to water damage…
I don’t need to be careless or have any real danger of dropping my phone in water to worry about water protection; humidity, sweat, rain, accidental splashes from a sink, spilled drinks, children, etc. are all very real often unpredictable water risks I might have very little opportunity to realistically avoid. I’ve seen those water detection stickers indicate water on devices that I know for a fact have been babied and never dunked for even a moment. Often humidity and a sweaty pocket were the only likely culprit.
I swim with my galaxy phone. It’s nice to be able to take pics of my son anywhere in the water park.
About 20 yeses ago - pre-smartphones - my sister lost a phone to water damage. It was in a backpack pocket during a camping/hiking trip and the backpack got rained on a lot. Everyone else’s phone was fine because they were kept either in waterproof backpack compartments or in trouser/waterproof coat pockets.
Around the same time, I also had a friend whose phone was broken when we were rafting and the raft capsized. The rest of us on the raft had left our phones at home because _why would you risk bringing a mobile phone on a homemade raft?!_
Those are the only two instances I know of personally where someone’s phone has been destroyed by water damage and it hasn’t just been an “oops I dropped it in the toilet” situation (I’m still not sure how people manage that). And even the second example was still due to stupidity, I think - there’s a reason the rest of us didn’t rake our phones on the raft. My sister’s phone being damaged in the backpack is the only one that didn’t feel preventable, and where a water resistance phone would genuinely have been a good thing.
Have a sweater or a jacket on, put the phone in your pocket. Do your duty, turn just a little too fast when going to flush, and your phone flies out of your pocket and arcs right into your doody.
:(
I get caught outside in the rain unexpectedly about a dozen times a year living in a tropical city where it can go from dry to raining so heavy you can’t see the other side of the street with about 30 seconds warning.
Those powerful storms are often very small and they might only rain for a minute or two. It’s impossible to predict when they will pass over, the city might be hit by 50 or so of them in a single day, but they’re so small most of the city won’t see any rain even though it technically rained 50 times somewhere in the city.
Despite being small they it can be heavy enough to cause flash flooding. The city has pumps that can force 70,000 litres of water per second out of the city and into the ocean (before that, it was near impossible to live here).
I carry a dry bag for my laptop and headphones everywhere I go, I guess I’d be putting my phone in there too, which will be annoying.
People read their phones on the toilet - probably every single modern phone user has done it at least once. It is not inconceivable that a small, but significant, number of them have fumbled the phone and it has fallen into the bowl.
Likewise, pools, beaches, and boats are places people are very likely to go with their phones in tow and in use. It is not unlikely some of those - one can assume - millions of instances have produced some contacts between phone and water.
I ride a motorcycle and mount my phone on the handlebars for guidance. I spend a lot of effort keeping it dry and have actually lost a couple of USB cables (but not the phone, thankfully) to damp.