Can anyone point me in the right direction here? I have a pretty beefy PC I use as a server and HTPC. 24 2.5ghz cores, 64gb ram, kind of a crappy video card, debian 11. I just migrated all my stuff over and stress tested it supporting 8 different transcribed streams simultaneously (mix of in/out of local). That worked great.

BUT, the video playback is choppy (as in frame skipping) and out of sync when I’m running the HTPC program. Oddly using the web client on the same machine avoids that issue.

Any thoughts? I’m wondering if it might be that it’s an older TV it’s plugged into and there’s some issue there. Thing is, like I said, the webclient its worlds better. Webclient seems to have some issues but I’m pretty sure that’s just due to the TV.

Any pointers are helpful! I’m OK at this stuff but very much learning.

  • @marmaramaEnglish
    3•1 year ago

    Very hard to guess what’s going on here without some logs. It could be a lack of enabled hardware decode acceleration, or an unaccelerated on-the-fly transcode using so much CPU that it’s causing the decode to be choppy, or it could be a driver issue with the encoder, or decoder, or some other configuration issue with the media server or client.

    Have a look at the logs and see if you can see anything suspicious. If you can’t, then upload some log files somewhere and ask for help again.

    Details of how to get the logs from Plex media server are here:

    https://support.plex.tv/articles/200250417-plex-media-server-log-files/

    Also, when you say you have a crappy graphics card, what is it exactly?

    • @batmaniamOPEnglish
      1•1 year ago

      Thanks, I’ll run the logs but it looks like there’s also so great leads below. I know it’s a wide net but I’m at least getting pointed in the right direction!

      And the card is an Nvidia nvs 310