As an early 90’s millennial, I’ve never noticed a “gen z stare” as described in news articles like a “blank face that shows lack of social skill or ability to think”. The only times I’ve witnessed it happen and seen the older person accuse them of “gen z stare” is when the older person says something off hand or dumb but isn’t self aware enough to realize they’re being weird. Hell, I’ve given people a blank face countless times because I was taught it was better to say nothing at all sometimes. Especially when it came to talking to older people at work.
I remember when I was 16, some middle aged guy at work accused me of having no personality. In reality, I kept all conversations short as possible with him (like almost everyone in the store) because they were casually racist and misogynistic.
if you aren’t serving people you aren’t doing your job. do your job and stop spacing out when someone wants to buy something from you. If you don’t show basic decency and respect for your customers, you shouldn’t be surprised to get any back.
Also we have had to fire many of our gen z employees because they can’t learn and the break rules. Clearly we are in the wrong for requiring our employees actually have to do their job and do it according to company policy and the US legal requirements! How dare we impose the law on them man! They should totally be able to just do whatever they want, whenever they want, as poorly as they want, without any consequence.
Gen Z and I work in customer service. The average consumer has become such an entitled, idiotic, immature prick that you cannot reason with. Guess what age range these pricks tend to be?
If people are consistently breaking an internal rule, that means the rule should probably be looked at. I work with gen z, I manage gen z, they’re just people that society has kicked in the balls over and over and over again and their will to do anything has been eroded since they were conscious. Their primary social years cut off in the middle of a global pandemic. Maybe work with empathy and someone will want to work with you.
the rule is work 40 hours a week and do not travel out of the country while working for us.
we have had to fire 6 people in the last 12 months failing to meet both these very basic ‘show up and don’t be an entitled idiot’ rules.
Idk how strict you guys are with the 40 hours a week. Does 39 count? 38? 35?
I also struggle to see why travelling out of the country is not allowed. Unless it’s some sort of really secretive and sensitive work, why can’t employees leave the country? Are we talking vacation? Time off?
And do you pay them enough to deal with bullshit?
If you’re not paying enough to motivate them, and you don’t make the experience of working enjoyable, of course you’re going to be stuck with the worst of the worst employees. They sound like they don’t want to be there, if they had any motivation they’d probably spend it looking for a better job
our job has no bullshit. all they have to do is do the work. and they can’t do it and not fuck up it. so they get fired.
10 years ago we never fired anyone. 5 years ago, we never fired anyone. the last 3 years we have had to fire 12 people all under the age of 25 because they fuck up repeatedly and refuse to cooperate when they are warned. they also violated common sense rules, like if you work from home, you can’t travel and you still have to turn in your work on time. and yet they fail to do these things.