My one experience was good. Randomly picked one place to call, they straight up told me it was gonna be a while until they could get to me, and to call this other company to see if they could help faster.

The place they recommended rerouted a couple of their drivers while I was on the phone to get to me faster, they were there in 30 minutes, did a good job, and the whole experience was very pleasant.

Definitely have both places in my contact list if I ever need another tow.