Add tthe newfangled ai bots into the voice menu and it’s a back and forth between your problem and “I don’t understand your problem, could you repeat that?”
The damn things pick up on every tiny, insignificant noise in the background, too. You don’t have to say anything and sometimes it’ll go, “Sorry, I didn’t get that.” No shit, I didn’t say anything, someone simply slammed a car door shut outside.
Good luck to all the parents who try to navigate those menus while their kids are around…
I’ll toss in a voice menu with no option for buttons and mashing zero doesn’t get you a rep.
Add tthe newfangled ai bots into the voice menu and it’s a back and forth between your problem and “I don’t understand your problem, could you repeat that?”
And their inevitable fuck you of “I couldn’t understand you, please call back and try again” before they end the call
Can you still curse at them to get an attendant?
You, you are my problem!
The damn things pick up on every tiny, insignificant noise in the background, too. You don’t have to say anything and sometimes it’ll go, “Sorry, I didn’t get that.” No shit, I didn’t say anything, someone simply slammed a car door shut outside.
Good luck to all the parents who try to navigate those menus while their kids are around…