Microsoft is losing Builders fast. They’re switching to MacOS and Linux. The biggest pull keeping people on Windows, outside of shear inertia, is content creation and gaming. However, even these are falling to Linux.
Without Builders, you don’t have software, and without software, you don’t have users. This is why Microsoft needs Windows Lite.
The only real issues I come across are issues with their new features like intune stuff on mac. The core stuff all work pretty reliably with little to no maintenance and have great documentation. The only complaints I ever see/hear for teams, onedrive and 365 apps are users being dumb or caused by device issues. There are of course microsoft outages (often) but they fix themselves most of the time.
Hm, sounds shilly.