Hey everyone,
I just tried to contact my country’s social health insurance system via phone, and to not have to pay in queue you have to request them to call you back. For some reason they don’t get my number automatically and I have to type it in.
So, what’s the problem? Well, my phone won’t allow me to press “+” while in a call, which is required to type in the country code.
I was able to make the call by waiting in queue but I have to pay a bit of money for it. In case I have to make more calls, it would be nice to know if there was a fix for this.
Dialer is the default one (Google?), phone is Oneplus Nord 5, up to date in updates (software version CPH2709_16.0.5.1002).
I hope someone knows a fix for this. I can type in the plus symbol just fine outside of calls by long pressing “0”, but it just won’t work in a call.
there is no + symbol on a phone. there is no tone for it. as someone said use 00
https://thumbs.dreamstime.com/b/generic-telephone-keypad-19583670.jpg
it told me to press + and then type in my number.
i tried to use 0 which is the button for it, and when it repeated my number to confirm that it’s correct. it just said 0 for the 0 which should be a +
what told you to push +?
the automated system on the phone line
i just reread your post. i think people are giving you US help. which country are you in?