sanitation@lemmy.today to TechnologyEnglish · 28 days agoNew Orleans will use AI to answer 911 calls instead of a humanwww.shreveporttimes.comexternal-linkmessage-square221linkfedilinkarrow-up1550arrow-down113cross-posted to: aboringdystopiaus_news[email protected][email protected][email protected][email protected]
arrow-up1537arrow-down1external-linkNew Orleans will use AI to answer 911 calls instead of a humanwww.shreveporttimes.comsanitation@lemmy.today to TechnologyEnglish · 28 days agomessage-square221linkfedilinkcross-posted to: aboringdystopiaus_news[email protected][email protected][email protected][email protected]
minus-squareFmstratlinkfedilinkEnglisharrow-up8arrow-down2·27 days agoThis is basically a beefed up IVR with better customer satisfaction reports, so… yes. But as I said in the other comment, giving updates to callers is something a standard answering system can’t do.
This is basically a beefed up IVR with better customer satisfaction reports, so… yes.
But as I said in the other comment, giving updates to callers is something a standard answering system can’t do.