Yeah HP had a big push about 10 years ago to get into the enterprise game that Dell was dominating basically. Circa 2012ish? They refreshed their warranty repair system, started pushing next day delivery of parts to match dell/Apple and putting out desktops/laptops aimed at lasting for enterprise. It may have fallen off because I left that line of work shortly after, but Dell/Apple were a powerhouse at that time for warranty repairs. I could order parts at like 3:30pm and the replacement drive/ram/lcd/ribbon cables, w.e would arrive the next day. Apples would arrive by 10am, Dells around 12:30, so next day repairs were most common for me. For personal use dell also had complete care at the time, so you could run it over with your car and say hey this isn’t working, and if I had enough of the pieces there… They’d cover it. That’s what HP was trying to stack up against to get in the door I guess. Don’t know if they did
Back then, Dell would still be putting out BIOS and driver updates for machines that were over a decade old. HP’s update site simply displayed at middle finger.
Ironically, the stupid expensive high-end laptops that pretty much can only be purchased through corporate agreements are quite impressive.
I don’t anticipate this worsening their consumer level products though lol
Can you also swap RAM there?
Yeah HP had a big push about 10 years ago to get into the enterprise game that Dell was dominating basically. Circa 2012ish? They refreshed their warranty repair system, started pushing next day delivery of parts to match dell/Apple and putting out desktops/laptops aimed at lasting for enterprise. It may have fallen off because I left that line of work shortly after, but Dell/Apple were a powerhouse at that time for warranty repairs. I could order parts at like 3:30pm and the replacement drive/ram/lcd/ribbon cables, w.e would arrive the next day. Apples would arrive by 10am, Dells around 12:30, so next day repairs were most common for me. For personal use dell also had complete care at the time, so you could run it over with your car and say hey this isn’t working, and if I had enough of the pieces there… They’d cover it. That’s what HP was trying to stack up against to get in the door I guess. Don’t know if they did
Back then, Dell would still be putting out BIOS and driver updates for machines that were over a decade old. HP’s update site simply displayed at middle finger.
Yes