I am setting up a new RMM solution and my first thought was to create a VPN with active directory. It turned out to be harder than I expected so I’m looking for cost effective solutions.
The company I work for used to use pulseway but everyone who set it up either left or is deceased. It seems to be priced right and it seems to have all the features I need. If anything its overkill.
Has anyone here ever used it? I’m a bit scared of supply chain attacks but I think I can get over my fear with convenience and price.
For sure. I’ll advertise, I’ve got about 15 years experience ranging from help desk to systems engineer and software dev / engineering. I’ll be around here lurking, if posts from this place pop up in my feed I’m willing to throw ideas around.
RMM’s are very different than CM, some features might seem like they overlap when first reading about them, but they’re totally different tools.
Most MSP’s and large IT teams utilize them for quick remote support because you can hop right into a machine to assist the user without user input. They also can run powershell/cmd in the background without interrupting the user, and many many more functions that I won’t bore you with