Had a short stay in a Rome AirBnB that went wrong. And (surprise /s) AirBnB is not a fair mediator between the Host and me, the Client.

I want to look for outside help but googling/searching on the internet is flooded with Airbnb SEO results and grifter blogs.

Can anyone recommend me on how to look for help on this?

I imagine there are people in Rome willing to help me navigate this as I don’t yet know what is the best curse on dealing my case.

In any case, so far what I’ve learned is that Airbnb and the likes are taking advantage of the caos of non-existing quality standards.

Unlike hotels where regulations and star ratings allow you to know what to expect from a short term accomodation deal.

Offers on such Airbnb sites will keep getting worst as the conscientious hosts have to compete with the unscrupulous. Beware. You will pay for your assumptions of fairness.

  • Dojan
    link
    88 months ago

    Depending on what consumer laws you’re covered by you could try to have your bank do a charge back on the payment. Wouldn’t expect to use AirBNB ever in the future though.

    Which really you shouldn’t ever use AirBNB as it’s flooded with grifters that buy property and “rent” it out as an unlicensed and unregulated hotel business. Hotels exist for a reason, and in cases where you do get stiffed by a hotel, there is legal recourse for getting your problem rectified. You’ve got basically no protections when using AirBNB.

    AirBNB should be much heavier regulated. It might conk their businesses, which just goes to show that their business model doesn’t work.