Had a short stay in a Rome AirBnB that went wrong. And (surprise /s) AirBnB is not a fair mediator between the Host and me, the Client.

I want to look for outside help but googling/searching on the internet is flooded with Airbnb SEO results and grifter blogs.

Can anyone recommend me on how to look for help on this?

I imagine there are people in Rome willing to help me navigate this as I don’t yet know what is the best curse on dealing my case.

In any case, so far what I’ve learned is that Airbnb and the likes are taking advantage of the caos of non-existing quality standards.

Unlike hotels where regulations and star ratings allow you to know what to expect from a short term accomodation deal.

Offers on such Airbnb sites will keep getting worst as the conscientious hosts have to compete with the unscrupulous. Beware. You will pay for your assumptions of fairness.

  • @FranciscoOP
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    8 months ago

    you people

    It is a shitty experience when the host posts photos that are different, in a convenient way, than what you find in the house.

    It also makes it shitty that AirBnB uses a ‘mediation’ protocol that seems designed to stall and that is not upfront with what remediation the client can expect.

    Host-client conflict resolution by AirBnB feels like gaslighting. ----- And I say this because, even with photographic evidence of the differences between the listing offer and the real thing, in the bathroom and the beds; even with that clear cut photographic evidence, AirBnB only returned less than 15% of the rent amount. Does that sound like a fair treatment for a fraud? AirBnB supported the fraudster.

    • @LemmyIsFantastic
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      -38 months ago

      I’ve used Airbnb at least 20 times, probably closer to 40.

      Never once ran into any of that 🤷‍♂️

      • Dojan
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        28 months ago

        You’re part of the problem.

        • @LemmyIsFantastic
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          -38 months ago

          What problem!?!!?? Lol, what is with you people. I report that I have great experiences with them and that makes me a problem? Good Lord 🤣

          • Dojan
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            28 months ago

            AirBNB is the problem, and by using it, you are part of it. It’s simple. Just use a hotel.

            • @LemmyIsFantastic
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              18 months ago

              A hotel isn’t going to give my group a kitchen or common area for competitive prices 🤷‍♂️.

              Hotel suites are way more expensive for groups.

              • Dojan
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                48 months ago

                Hotels aren’t going to screw with the housing market. They’re also regulated, meaning they have legal obligations towards their customers. There’s also proper house/apartment rentals, as well as BnBs outside of AirBNB so one can avoid supporting that awful company and all the shady practises it comes with.

                The idea behind AirBNB was to offer a platform where people could let their spare rooms and whatnot easily. That’s not what AirBNB is today. Today it’s a cancer.

                • @LemmyIsFantastic
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                  8 months ago

                  So I should spend thousands of dollars more, because the housing market is screwed up? Well I’m sure you would definitely do that if it were you money but I’m not that rich to be able to piss money away because local governments can’t figure their zoning and regulations out.

                  • @FranciscoOP
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                    18 months ago

                    You do understand that if you don’t contribute, somehow, to the solution, you’re part of the problem. Do you?

                    On what I’ve asked, on the post and on the arguments I made to you, you haven’t answered or addressed directly any. Any.

                    Listen to others. Think with others.

      • @CADmonkey
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        28 months ago

        “It’s never happened to me, so it’s not a problem”

        • @LemmyIsFantastic
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          -38 months ago

          Yeah because Reddit and lemmy don’t exaggerate lone but loud voices 🤣

          • @CADmonkey
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            18 months ago

            Your response doesn’t even make logical sense, but then again you’re dumb enough to defend airBNB.