Greetings!

My sister’s Android 11 based Samsung A10s stopped receiving Wi-Fi and Bluetooth signals a few days ago. We would try to turn on Wi-Fi and Bluetooth but it was stuck on the scanning screen. I thought why not get an OTG adopter and plug external Wi-Fi antenna so I bought one.

The problem is, that phone isn’t even recognizing that adopter (that Wi-Fi adopter is even recognized by our sattelite receiver with bare-bone software whereas our old Windows PC has no issue in utilizing that adopter). I think that phone is still trying to establish a connection through the on board Wi-Fi and Bluetooth module.

Is there a way to force that phone to use that adopter instead of the broken one inside?

TIA!

PS: Our personal research showed Wi-Fi and Bluetooth problems were also faced by other A10s users and some videos suggested to get that nodule repaired. But her phone was able to connect to WiFi and Bluetooth after the fault for almost 5 days and today, the very problem creeped again.