cross-posted from: https://lemmy.world/post/416246

How can you unban someone who has been banned from a Lemmy community? I had a user post off-topic content which appeared to be trolling, but then send me paragraphs explaining how it was an error on their part. I banned them after their initial comment (because it really did just look like generic low-effort trolling), but now I can’t figure out how to reverse the ban.

  • Wolf Link 🐺
    1•1 year ago

    I’m not entirely sure myself, since I haven’t banned anyone yet, but there is a “blocked user list” in the settings menu. Can you remove them from that list, maybe?

    (your username in the upper right corner > “Settings” > then upper LEFT corner of the new window > “Blocks”)

    • @A_A
      2•1 year ago

      Unfortunately this doesn’t work.

      That block list you describe is for every user so they can modify witch other users they don’t want to see (or other communities they don’t want to see).

      So it’s not used for moderation.

      • Wolf Link 🐺
        2•1 year ago

        Ah, dang. In that case, I have no idea - sorry.