@SyntheadM to Very Real Tech PicsEnglish • 1 year agoFirst-tier support at every ISPimagemessage-square3arrow-up1118arrow-down13
arrow-up1115arrow-down1imageFirst-tier support at every ISP@SyntheadM to Very Real Tech PicsEnglish • 1 year agomessage-square3
minus-square@NocturnalEngineerlink13•edit-21 year agoStill true. Their only job is to raise tickets, and ensure the basic troubleshooting steps have been taken. They’re not paid enough to do any more than that.
minus-square@AnUnusualReliclink5•1 year agoThey just have to read a script that they’re not allowed to deviate from. No need to hire smart people.
Still true. Their only job is to raise tickets, and ensure the basic troubleshooting steps have been taken.
They’re not paid enough to do any more than that.
They just have to read a script that they’re not allowed to deviate from. No need to hire smart people.