Locking in customers is a sane, normal business practice. Sell razors cheap, get 'em on razor blades. One would hope said business provides a solid product, but what if they don’t?

If consumers, after a decade or two, can’t recognize how stupid inkjet tech is, what a money-hole it is, and what a clusterfuck HP is, why should HP act differently? 5-minutes of Googling would solve this issue for consumers.

“Buy a Brother laser.” And we’re done here.