23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.
Do what it says in the email and email [email protected] that you do not agree with the new terms of service and opt out of arbitration.
If you have an account with them, do this right now.
Here’s an email template for what to write: https://www.patreon.com/posts/94164861
Asking users to Opt out as a method to replace an Opt in TOS is a trick because they are hoping users won’t see it. If they sent an email asking users to click a link to Opt in to the new TOS, that would be OK.
Makes sense. I didn’t get it from what was posted but I understand now from the replies. Thanks.