23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.
Do what it says in the email and email [email protected] that you do not agree with the new terms of service and opt out of arbitration.
If you have an account with them, do this right now.
Here’s an email template for what to write: https://www.patreon.com/posts/94164861
Isn’t this illegal?
Of course, and in some places a TOS isn’t even legally binding.
No, but that doesn’t mean it’s legally enforceable.
You can’t sign away negligence in a contract.
Yes but they’ll just outspend the average person in court. It’s a fucked design