Almost without exception the larger a company is the worse their support is. I think companies should not be allowed to acquire or merge if it takes more than 5 minutes to talk to a person, if you even can at all.
I actually deleted my Amazon account for this reason, not because I wanted to that day, but because it was easier than trying to recover it.
I had changed phone numbers and couldn’t get my two factor authentication after forgetting my password. Well surprise surprise, when I called up their only solution was to delete my account.
Almost without exception the larger a company is the worse their support is. I think companies should not be allowed to acquire or merge if it takes more than 5 minutes to talk to a person, if you even can at all.
I actually deleted my Amazon account for this reason, not because I wanted to that day, but because it was easier than trying to recover it.
I had changed phone numbers and couldn’t get my two factor authentication after forgetting my password. Well surprise surprise, when I called up their only solution was to delete my account.