• @atx_aquarian
    link
    English
    17
    edit-2
    11 months ago

    I put a Ubiquiti long-range Wifi 6 AP on my ceiling, fed with a Dream Machine Pro SE. Google Fiber just kept saying, “You know, we could ‘upgrade’ you to our mesh stuff for free!” Ha, no thanks.

    Btw, this is not an endorsement of Google Fiber. I just cancelled it. They can’t or won’t handle chronic infrastructure issues. Multiple outages a day, every day (as confirmed by their app) for weeks to months, and they still wouldn’t even acknowledge that there was a chronic problem, much less tell me any status of a permanent resolution. That service is total trash.

    • @grue
      link
      English
      511 months ago

      Google Fiber just kept saying, “You know, we could ‘upgrade’ you to our mesh stuff for free!” Ha, no thanks.

      You’re much nicer than me. My response would’ve been something like “that shit is a downgrade. Your suggestion is bad, and you should feel bad.” I’m just so fucking sick and tired of assholes trying to upsell me…

    • @Chobbes
      link
      English
      411 months ago

      I would avoid Google for utilities like the fucking plague. I do not want to pay for terrible customer service on a vital service only for them to cancel it 6 months later.