I am a level 1 help desk tech at an MSP. I’ve been at this job for a year. I’ve been working in IT for 1.5 years, though.

I have my yearly review coming up and I have no idea what kind of questions to ask. I’m drawing a total blank.

I do know that I am being prepped to become a level 2 tech, but I’m not there yet.

My company is small and I can be totally open and honest with my boss.

I’m still anxious though.

  • @[email protected]
    2•11 months ago

    Would it be helpful to ask for suggestions on getting better at the exam stuff, or do you already have what you need and just need to put in the study time?

    • @LaunchesKayaksOP
      3•11 months ago

      I have loads of resources, so I just need to study.

      • @shalafiEnglish
        1•11 months ago

        Any chance of getting hands-on experience? Spin up some VMs to play with?

        • @LaunchesKayaksOP
          1•11 months ago

          I could look into that. I got a udemy course on sale that has simulations and stuff. If those don’t cover what I am struggling with, I can totally see if we can spin up some temporary vms