I am a level 1 help desk tech at an MSP. I’ve been at this job for a year. I’ve been working in IT for 1.5 years, though.

I have my yearly review coming up and I have no idea what kind of questions to ask. I’m drawing a total blank.

I do know that I am being prepped to become a level 2 tech, but I’m not there yet.

My company is small and I can be totally open and honest with my boss.

I’m still anxious though.

  • @LaunchesKayaksOP
    3•11 months ago

    I have loads of resources, so I just need to study.

    • @shalafiEnglish
      1•11 months ago

      Any chance of getting hands-on experience? Spin up some VMs to play with?

      • @LaunchesKayaksOP
        1•11 months ago

        I could look into that. I got a udemy course on sale that has simulations and stuff. If those don’t cover what I am struggling with, I can totally see if we can spin up some temporary vms