Fat Tony to Ask Lemmy • 1 year agoSo, who or what ruined Christmas this year?message-square314arrow-up1276arrow-down119
arrow-up1257arrow-down1message-squareSo, who or what ruined Christmas this year?Fat Tony to Ask Lemmy • 1 year agomessage-square314
minus-square@Trollceptionlink-11•1 year agoIf you are in support isn’t throwing problems at you the entire purpose of the role? You make it sound like they are doing something wrong.
minus-square@OrteilGenoulink15•1 year agoIf they cancel someone’s vacation to provide support but can’t provide sufficient detail to define the work, they’re definitely doing something wrong
minus-squareTier 1 Build-A-Bear 🧸linkEnglish7•1 year agoOh hey boss, yeah I’ve got those new tps report sheets right here
minus-squareEcho Dotlinkfedilink6•1 year agoIt’s the customer’s responsibility to define the nature of the issue. People in support aren’t magic if you provide no details and then become non-available then that’s a customer problem.
If you are in support isn’t throwing problems at you the entire purpose of the role? You make it sound like they are doing something wrong.
If they cancel someone’s vacation to provide support but can’t provide sufficient detail to define the work, they’re definitely doing something wrong
Oh hey boss, yeah I’ve got those new tps report sheets right here
It’s the customer’s responsibility to define the nature of the issue. People in support aren’t magic if you provide no details and then become non-available then that’s a customer problem.