“Starbucks rigs its payment platform so consumers are encouraged to leave unspent money on their cards and apps," the group says.

Starbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog group::Washington Consumer Protection Coalition complains to Washington state attorney general.

  • @[email protected]English
    6•11 months ago

    there’s more to that:

    Any gift certificate sold after January 1, 1997, is redeemable in cash for its cash value, or subject to replacement with a new gift certificate at no cost to the purchaser or holder.4 Effective January 1, 2008, any gift certificate with a cash value of less than $10 is redeemable in cash, which includes currency or check, for its cash value.

    • @[email protected]English
      6•11 months ago

      In case anybody is wondering this part is important because the thing the other guy posted just says it can be replaced with cash OR a new gift card of equal value. That doesn’t mean it’s the customer’s choice which one they receive though so businesses would just choose to replace it with another gift card.