It’s helpful to take a few steps back from time to time to reassess where we’re each coming from on our knowledge of tech (or anything) to better communicate.

  • @spittingimage
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    711 months ago

    True that. I got tired of the tech support theatre. Fix a problem in two minutes = unhappy user. Fix a problem in a quarter hour and make it look difficult = happy user. I just want to do my job and leave without any human interaction, y’know?

    • @[email protected]
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      fedilink
      311 months ago

      I have only worked at internal IT helpdesks, and they have been very good with regards to that, but I get you.

      • @spittingimage
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        210 months ago

        I don’t, any more. I switched to supply chain.

          • @spittingimage
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            210 months ago

            The work’s not exciting but the money’s better and I’m sharing an office with people I like. So I think it was worthwhile.

            • @[email protected]
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              fedilink
              210 months ago

              Glad to hear it. Excitement’s for kids anyway. I’d rather have the most boring job the in the world at this stage of life. People I like and good money’s just about perfect. Also, so long as I’m not doing anything wrong on the job: lying to people, screwing people over, etc.