How Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages
www.cnbc.com
Aware uses AI to analyze companies' employee messages across Slack, Microsoft Teams, Zoom and other communications services.

cross-posted from: https://lemmy.world/post/11797575

Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages::Aware uses AI to analyze companies’ employee messages across Slack, Microsoft Teams, Zoom and other communications services.

  • Primarily0617
    48•10 months ago

    Honestly if you work for a large employer, I’d assume that

    • they were always monitoring internal chats, just with more primitive keyword-based filters
    • they have now upgraded to llm-based filters
    • admiralteal
      20•10 months ago

      And that the thing they are most concerned with is labor organization.

      • @Serinus
        7•10 months ago

        I should repeatedly talk about putting unions into SQL queries.

      • Primarily0617
        4•10 months ago

        no, but lots of things about the employee-employer relationship are fucked up, but refusing to act around that information on principle is likely to affect your career somewhat

        we all must toil under society—like it or not, even if the system is bad—while the current system remains in place

        • Uriel238 [all pronouns]
          1•10 months ago

          I dunno. If I were forced to toil in current typical toxic conditions, I might be inclined to leave a gross mess in a corporate HQ somewhere.

          But then I’m literally crazy and am paid to specifically not do that.

    • @thunderfist
      1•10 months ago

      Wells Fargo uses Theta Lake, even going far enough to add it to their startup accelerator program.

    • @[email protected]
      0•10 months ago

      Its not possible on many platforms. I work in security, so I make a point that orgs that I work for dont have the ability to monitor communication platforms.

      Its an easy argument to make, because companies want encrypted messages. It protects their so-called IP and their customer’s data