Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages::Aware uses AI to analyze companies’ employee messages across Slack, Microsoft Teams, Zoom and other communications services.

  • @[email protected]
    link
    fedilink
    English
    211 months ago

    Presumably this is monitoring conversations between employees, all of which would have it in their contract (I’m thinking about stuff like break rooms). In fact, even in customer facing areas, corporations would just hang a sign that says ‘for your safety we have recording equipment in the store’ or whatever.

    • Billiam
      link
      English
      211 months ago

      The article specifically called out “workplace communication platforms” so my comments were more directed at companies monitoring their instances of Zoom/Slack/Teams/etc. But it’s a certain bet that Walmart will try to use AI to monitor its breakrooms to make sure nobody says the evil “U” word.