AT&T is giving customers a $5 credit for its cellphone outage. Some angry customers say it’s not enough.::AT&T announced a $5 credit toward a future phone bill and said it “let down many of our customers” as a result of the outage.

  • @danc4498
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    57 months ago

    Did emergency services not work? My phone said “SOS Only”, which I assume would mean I could make 911 calls if I needed to.

    • Encrypt-Keeper
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      57 months ago

      FirstNet was down on top of regular cell service. It’s not your ability to call 911, it’s how devices inside fire trucks for example connect to the internet and receive information, how volunteer firemen receive digital pages, etc.

      • @danc4498
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        17 months ago

        That sounds worse.

        • Encrypt-Keeper
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          17 months ago

          Well I’ll tell you one thing, there’s always a lot of discourse on why firehouses in the U.S. still use a siren when digital paging exists. This is why.

    • @[email protected]
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      17 months ago

      From my understanding, SOS only means the phone has signal to a tower that isn’t in network, but will honor emergency calls.

    • @[email protected]
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      17 months ago

      My local police made an announcement telling people to stop calling 911 to test their phones, so it worked, at least here.