- cross-posted to:
- aicompanions
- cross-posted to:
- aicompanions
Klarna says its AI assistant does the work of 700 people after it laid off 700 people::undefined
Klarna says its AI assistant does the work of 700 people after it laid off 700 people::undefined
You assume support agents don’t hallucinate
🤣 yeah true
I feel like customer service has been on a decline for the past 10 years or so. I owe it to being underpaid and treated badly as an employee. .