Why is money per employer a better metric than customer satisfaction?
Should an owner be more proud of their yatch size or of being a role model for customers not other millionaires? What’s their passion really, money or what they do for a living?
We clearly know where valve wants to be. I’m just surprised it’s a company that stands out.
Why is money per employer a better metric than customer satisfaction?
Should an owner be more proud of their yatch size or of being a role model for customers not other millionaires? What’s their passion really, money or what they do for a living?
We clearly know where valve wants to be. I’m just surprised it’s a company that stands out.
Fuck shareholders.
It’s not a better metric. It’s a metric among others.
They said it’s a sexy metric, as in big numbers are cool. They never said it’s a particularly useful or “better” metric.