That is frustrating for sure, but they prob should have read their agreement when they purchased whatever subscription they signed up for. It’s like complaining that T-Mobile has locked their subscription-discounted phone despite them not paying the bill.
Yeah they should really invent a printer with a tiny internet connected screen on the front that could convey this type of message about a person’s account and the nature of the problem.
It isn’t like that at all. T-Mobile would’ve given you a better deal for taking a contract such as that, HP just decided they didn’t want you to even THINK about purchasing ink or something from anyone else but them. It’d be more like if T-Mobile sold you a phone that you paid full price for, and then decided they’d remotely lock your phone and wipe it if you tried to buy a charging cable from anywhere but their store.
This is straight malicious anti-consumer bullshit, and it is basically rapist behavior. It’s disgusting.
If you buy a printer that has it already included, then you’re either getting a discounted printer or “discounted” ink for a subscription period. They make it clear that it is a subscription service when you do so. They all sell printers that are not subscription-based. I’m guessing you can still sign up for their subscription-based service, and you should read the fine print about being able to cancel or what happens if you don’t pay.
I absolutely hate HP by the way. They do things like include spyware in their “drivers” that are pushed through Windows Update. However, in this case, a simple Twitter screenshot doesn’t accurately capture the full story. If you want to provide some more context, then by all means feel free to do so.
That is frustrating for sure, but they prob should have read their agreement when they purchased whatever subscription they signed up for. It’s like complaining that T-Mobile has locked their subscription-discounted phone despite them not paying the bill.
Yeah they should really invent a printer with a tiny internet connected screen on the front that could convey this type of message about a person’s account and the nature of the problem.
It isn’t like that at all. T-Mobile would’ve given you a better deal for taking a contract such as that, HP just decided they didn’t want you to even THINK about purchasing ink or something from anyone else but them. It’d be more like if T-Mobile sold you a phone that you paid full price for, and then decided they’d remotely lock your phone and wipe it if you tried to buy a charging cable from anywhere but their store.
This is straight malicious anti-consumer bullshit, and it is basically rapist behavior. It’s disgusting.
If you buy a printer that has it already included, then you’re either getting a discounted printer or “discounted” ink for a subscription period. They make it clear that it is a subscription service when you do so. They all sell printers that are not subscription-based. I’m guessing you can still sign up for their subscription-based service, and you should read the fine print about being able to cancel or what happens if you don’t pay.
I absolutely hate HP by the way. They do things like include spyware in their “drivers” that are pushed through Windows Update. However, in this case, a simple Twitter screenshot doesn’t accurately capture the full story. If you want to provide some more context, then by all means feel free to do so.