• u/lukmly013 💾 (lemmy.sdf.org)
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    18 months ago

    I don’t know, but I remembered this post now that something awkward did happen.

    So my bank has this AI chatbot. I tried asking it if my bank still offers Visa gift cards which they did in the past. It couldn’t get my question right, after I said “no” to the question if it’s answer was right it hang for a few seconds and proceed to ask me to clarify my question, I just funnily responded with :q!. After all, it’s just AI.
    Then suddenly I got “bank agent joined the chat”. I didn’t realize there could be a person over there. Let alone at 11:50PM.
    I wonder how many times when I started spamming a useless AI chatbot of some company there was an actual human seeing that.