Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • @[email protected]
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    1317 months ago

    That does kind of admit what we all suspected about Microsoft’s QA since they fired the whole testing team in 2014.

    • @piskertariot
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      77 months ago

      Meanwhile Google has always just forced you to go to Google Groups to log bugs in production software.