Microsoft employee:
Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help
Maintainer’s comment on twitter:
After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.
This is unacceptable.
And further:
The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.
But try selling that to a bean counter
Maybe OP didn’t share enough context, because this whole thing looks like a big over-reaction on their part.
So what’s going on here? With the information given, Microsoft did what they should have and OP is acting the huge asshole
I think what set them off was the MSFT guy saying “this is high priority”.
The rest of the tweets definitely don’t make him appear as less of a self-righteous ass.
This actually made me cringe: