My experience with Macs has only made me hate them more. I once had to crop a photo on a Mac. Simple, right? Wrong. I opened the photo in whatever the default photo viewer is called (Preview?), but I didn’t see an edit button. So I figured, “Maybe there’s a different photo application I’m supposed to use?” So, I keep trying to find either a different application in that list (Quick Launch? Launchpad? shrug) or an “Open with…” feature like Windows has. Then I complained to my friend next to me, and he showed me how to do it. It was the same exact way I’d done it the first time, except now an edit button appeared.
There have also been several time’s I’ve needed to upload something (usually a video) from a Mac, and, despite having just saved it, I couldn’t find it because (as far as I could tell) it wasn’t in a folder I could get to on the upload dialog box despite having just saved it using a similar dialog box that could access the folder I saved the item in.
they also described the UI bingo that disorients users every release as software devs enact the latest fashion trend in UX paradigms.
read: over the last 20 years, UI’s have not converged towards anything, but cycled through design vogues in a manner reminiscent of the fashion industry. Keeping up is exhausting if you’re not paying attention.
Which is fine until you’re selling your interface on the basis it “just works”. You don’t get to advertise your interface is super intuitive and then defend yourself with “oh you’re just not used to it”.
My experience with Macs has only made me hate them more. I once had to crop a photo on a Mac. Simple, right? Wrong. I opened the photo in whatever the default photo viewer is called (Preview?), but I didn’t see an edit button. So I figured, “Maybe there’s a different photo application I’m supposed to use?” So, I keep trying to find either a different application in that list (Quick Launch? Launchpad? shrug) or an “Open with…” feature like Windows has. Then I complained to my friend next to me, and he showed me how to do it. It was the same exact way I’d done it the first time, except now an edit button appeared.
There have also been several time’s I’ve needed to upload something (usually a video) from a Mac, and, despite having just saved it, I couldn’t find it because (as far as I could tell) it wasn’t in a folder I could get to on the upload dialog box despite having just saved it using a similar dialog box that could access the folder I saved the item in.
You just described being unfamiliar with an interface.
they also described the UI bingo that disorients users every release as software devs enact the latest fashion trend in UX paradigms.
read: over the last 20 years, UI’s have not converged towards anything, but cycled through design vogues in a manner reminiscent of the fashion industry. Keeping up is exhausting if you’re not paying attention.
Which is fine until you’re selling your interface on the basis it “just works”. You don’t get to advertise your interface is super intuitive and then defend yourself with “oh you’re just not used to it”.
Great, next time I’m selling something I’ll take that to heart.
Good, I’m glad
talesfromtechsupport