• Mossy Feathers (She/They)
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      258 months ago

      I’ve heard that

      A) you have to trigger a manual review (your first attempt will be denied by a bot, second refund request is usually manually reviewed). So you have to request a refund at least twice.

      B) get lucky, because not everyone seems to be getting refunds.

      It may be a regional thing (giving refunds to people who live in areas where PSN isn’t available), or it could just be pure luck.

      • @pivot_root
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        138 months ago

        You won’t know until you try.

        • Mossy Feathers (She/They)
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          128 months ago

          Personally, I don’t have the game. I was interested in getting it, but I’ve lost a lot of interest due to this move. However, I wanted to help let people know that it’s worth asking for a refund, but that they may need to submit a second request before it’s approved.

      • @darthelmet
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        78 months ago

        I tried a 2nd time and no dice on a manual review. Same automated message.

        • @[email protected]
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          18 months ago

          Go to your purchase history, find the purchase of Helldivers, click on it, click on I have a question about that transaction. Then write your refund request