• Granbo's Holy Hotrod
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    147 months ago

    This makes me consider a vendor relationship and using MSP’s as a whole. Is this a thing now?

    • @[email protected]OP
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      fedilink
      107 months ago

      Off topic a bit, but I often hear people wanting to use AWS so they have someone with big pockets to sue. I always wonder why they think AWS won’t use their money on lawyers, private eyes, and never pay at all.

    • @whatwhatwhatwhat
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      47 months ago

      I don’t think the problem is MSPs as a whole, I think it’s cheap execs who go with the lowest bidder and the cheap MSPs who take their money to do almost nothing.

      I worked for an MSP a few years ago. We used a monitoring tool, and on of our co-managed clients (a regional healthcare provider) used the same monitoring tool. When a major vulnerability in that monitoring tool was exploited, our client’s instance was hacked, and ours was not. As a good MSP we knew how to properly configure and secure the tool, while their in-house IT just installed the tool and moved on to the next thing.

      TL;DR: Shitty IT people will be shitty IT people. I’ve cleaned up after a lot of incompetent internal IT departments, and an equal number of incompetent MSPs.

  • @disguy_ovahea
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    77 months ago

    They must get their pants custom tailored to accommodate their huge balls.