The confirmation page says the order is confirmed but instead of providing tracking information, it has a button that says ‘Download Shop to track package’. Obviously I’m not going to do that, but I do want to track my package.
I thought I could at least click the link to see if somewhere in the chain of steps that would normally follow if one were going to download the app, I might glean the tracking number so I can track the package, but unfortunately, the shop app that I refuse to get on principal because of the shady tactics used to coerce people in to downloading it is even worse than I expected because it can’t even scam people competently. The download button is supposed to generate some kind of QR code for you phone. I hoped this QR code might actually have embedded the tracking number in it, in which case I could just grab it that way, but it looks as though the QR code is failing to generate, instead I’m seeing what looks like a heavily zoomed in screencapture of a website with home search trolley and account icons and a sentence partially covered up by a swirly arrow logo. I thought it might have been my browser, but it’s the same even on Chrome.
I now can’t even use the shop app even if I wanted to, because whether I allow it to be installed on my phone or not, there will be no means I can think of where the tracking number can be transmitted to it so, and because the online store hasn’t provided a real tracking number I can’t do things the normal way either. Anyone know how to get around this? Or at least force the QR code to actually generate so maybe I can extract something useful from it?
In the United States, if you have a FedEx or UPS account and registered your address there, whenever someone generates a label bound for your address, it will show up on a list of packages bound for your address on the account.
A similar function for USPS is Informed Delivery but this only tells you when something was delivered.
It works the same for packages in USPS informed delivery.
Here’s an example from last month.
Informed Delivery will also show you packages bound for your house.
sounds good but negative on both counts, no account, not in the US. Thanks though.
Try couriers in your country and see if they offer a similar service
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Is there any way to view the order itself from the original website (specifically beyond the immediate order completed landing page)? Might be difficult if you did guest checkout.
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Did you get an order confirmation from both the online seller and from shop?
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Have you tried using the shop.app website itself, from a desktop computer? I have no experience with it, and there’s a possibility it will try to still make you download the app after you sign in with the email that the order was sent to.
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Try contacting the support email of the original seller for the tracking number?
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