In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us if it costs us providing you with the information.

Also using a gmail as the contact information doesn’t look professional.

Why should we use this product that doesn’t seem to be FOSS?

The best replacement I’ve found is the Freetube client combined with Libredirect in the browser.