• @fluxion
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    231 year ago

    “Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks. The team often closed hundreds of cases a week and staffers were tracked on their average number of diverted appointments per day.”

    No words.

  • Hominine
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    151 year ago

    The automaker last year became so inundated with driving-range complaints that it created a special team to cancel owners’ service appointments.

    Wow and in Reuters. What an embarrassment of a company to do business with.

  • @SmarfDurden
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    111 year ago

    Mods decided Tesla has nothing to do with technology. Has to go to the megathread no one looks at