Feels like “serendipity and innovation” just means it makes it so much harder for management to steal ideas from overheard conversations and pass off as their own when everybody is remote and has a paper trail. Not to mention everybody was sitting there with noise canceling headphones anyway by the time corona hit.
For me it’s still weird how a workforce tired and cranky from wrestling traffic is equated with a motivated and productive one. The first hour at the office was always just coffee, gossip and staring at the screen. Very productive indeed.
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Three major changes in the way we work was the “open office space”, the “activity based desk” and now the “work from home”.
The first two had major negative impact on productivity and were hated by the workers. WFH had no conclusive impact on productivity, up or down, and were generally loved by workers.
Guess which one they’re getting rid of.
There is the belief in management that if a worker is having fun, they are not productive and vice versa. In reality workers find themselves in the twilight between the two: neither having fun nor being productive.