startmail is the email domain in question

  • muhyb@programming.dev
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    1 month ago

    I guess you can talk to Steam Support about it but there might be some other reason for this.

            • daggermoonOP
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              29 days ago

              Update 2: They fixed it for me. I wasn’t expecting them to. I guess bitching to customer support does work.

            • daggermoonOP
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              1 month ago

              They keep sending me stupid messages unrelated to my issue and they haven’t answered back all day. So, no.

            • daggermoonOP
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              1 month ago

              Update: They told me no. Fuck me and anyone else who wants to use an uncommon email provider I guess.

        • daggermoonOP
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          1 month ago

          G’day! Not much to tell sadly. The support staff aren’t even reading my messages I don’t think. They just keep sending unhelpful scripted responses that aren’t even related to the issue i’m having. Then they ask me to go to the page where you’d normally change your email as if I hadn’t already tried that. Their customer support is a joke. They have no problem taking my money but as soon as I have an issue, it’s almost as if they don’t wanna hear from me.

  • Siru@discuss.tchncs.de
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    1 month ago

    I remember having tried to use a service before, and after trying my email address I got the error message that only hotmail, gmail, and icloud email addresses were allowed. Luckily I didn’t really need the service, so I noped out if there real quick.

  • RedEye FlightControl
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    1 month ago

    Have you tried using the steam mobile app? I think that has some advanced recovery options. Unsure if you can change the registered email that way, but might be worth a shot.

    Edit: Specifically the Steam Guard feature.