I’ve been working in the UK trade and customs space for a while now, and one thing that’s become really clear since HMRC moved everything over to the Customs Declaration Service is just how much raw data businesses are sitting on - and how few are actually doing anything useful with it.

Most companies I’ve spoken to are still manually pulling reports from HMRC systems, dumping them into spreadsheets, and hoping nothing falls through the cracks. Meanwhile the businesses that have started using customs data analytics properly are catching classification errors, spotting duty overpayments, and identifying compliance risks way before they turn into penalties.

It feels like the customs industry is about 5-10 years behind other sectors when it comes to using data effectively. For anyone curious about what’s possible, I came across this platform that does exactly this - turns raw customs declaration data into something actually actionable: https://www.cat360.io/

Curious if anyone else here works in trade, logistics, or compliance. How is your organisation handling the data side of things? Still spreadsheets, or have you moved to something more structured?