• @Copythis
    link
    English
    13511 months ago

    I am a professional photocopier technician, focusing on office sized, but also desktop laser photocopiers. I am certified in HP, Lexmark, various Xerox models, and various Canon photocopiers.

    I say with all of my heart: Fuck HP.

      • @valkyre09
        link
        English
        13411 months ago

        Well, shit I must be from Alabama cuz I’m marrying my Brother

      • @[email protected]
        link
        fedilink
        English
        211 months ago

        Ricoh, we just bought a big one for our volunteer office and it has NOT been a PITA for six whole weeks. No attention needed from me, the elderly and/or technology illiterate volunteers print all day with zero stress. Thank you, Ricoh, you beautiful. golden. Bastards.

      • @jose1324
        link
        English
        411 months ago

        Especially the office models

  • Lexi Sneptaur
    link
    fedilink
    English
    10911 months ago

    But half of their modern printers require a monthly paid subscription to even function. They need to stop doing that.

    • The Assman
      link
      fedilink
      English
      1711 months ago

      Hang on, I’ve had the same Brother laser printer for 10 years. Are you telling me there are for real subscription services for printers now?

      • @[email protected]
        link
        fedilink
        English
        1611 months ago

        Yup, a subscription that sends you ink and paper as needed (printer reports you need ink soon, sends an order automatically)

        Some are even billed per-page printed.

        If you cancel or remove your payment method: the ink you currently have stops working.

      • @[email protected]
        link
        fedilink
        English
        1011 months ago

        Yep.

        HP is especially known for pushing ink subscriptions. There was some news about it recently, which is why this article exists, he’s justifying their shitty behaviour.

      • Lexi Sneptaur
        link
        fedilink
        English
        411 months ago

        There have always been for all brands, but they are usually part of a leasing contract for businesses. The new thing is that HP is trying to trick consumers into similar contracts even though most have no need for it.

      • Lexi Sneptaur
        link
        fedilink
        English
        211 months ago

        HP’s own laser printers are actually still spared of this nonsense. I use their supplies for best results as I used to contract with them and did repairs on their business customer’s machines. A large number of repair requests were caused by damage from 3rd party cartridges with low quality fusers that would cause toner to clog the mechanism.

      • GreyBeard
        link
        fedilink
        English
        1511 months ago

        But they do require you create an account and register the printer before it will function with their newer consumer printers.

        • @[email protected]
          link
          fedilink
          English
          411 months ago

          Wait, what? I’ve never heard about this before. It doesn’t change my mind that HP can go fuck themselves. I boycott because they have shit products and customer support. And I tell everyone I meet about it. Imagine me as a CrossFit vegan, only with an unhealthy hatred for HP.

      • Lexi Sneptaur
        link
        fedilink
        English
        411 months ago

        It depends on the model, some actually require some level of subscription to even function.

          • Lexi Sneptaur
            link
            fedilink
            English
            111 months ago

            Any model that comes with an HP+ free trial subscription will stop working after the trial ends. You can then go out and buy “non instant ink” cartridges for a high price or you can sign up for their monthly subscription and get new ink and paper in the mail whenever it runs low. It’s a scummy aggressive marketing tactic.

    • @balancedchaos
      link
      English
      4711 months ago

      Depends if there’s a camera nearby or not.

      “They’re gone? Bring back the Brother.”

    • @[email protected]
      link
      fedilink
      English
      2411 months ago

      I wish i had the answer to this, as i work ewaste in the silicon valley, but HP isnt one of our clients.

      • Semi-Hemi-Demigod
        link
        fedilink
        511 months ago

        I remember programming rude messages into the LCDs of those old HP Laserjets in college. Good times

        • TimeSquirrel
          link
          fedilink
          1011 months ago

          “FEED ME A STRAY CAT”

          “BBQ SAUCE LOW”

          Some of my favorites.

  • @[email protected]
    link
    fedilink
    English
    66
    edit-2
    11 months ago

    It’s not their printers which are hated, it’s their business model of selling overpriced ink and toner cartridges to a price that’s higher than champagne prices and using technical devices to make it impossible to use other toner sources, firmware to make printers stop working when ink runs anywhere near low (they define ‘low’ as 33% ink left), while at the same time ensuring that as much ink and toner as possible are wasted through unnecessary testing and calibration and cleaning processes.

    • @Snapz
      link
      English
      2211 months ago

      No, we hate their fucking printers as well. Non-removable printheads and automatic retraction to try to stop you from unclogging their shit hardware. I’d also include the firmware in critique of their printers, what you mention above, as well as limiting black printing if color is low (even with dedicated black cartridges). Arbitrarily restricting scanning on some models, etc.

      We decidedly DO hate their printers.

      • @[email protected]
        link
        fedilink
        English
        711 months ago

        That are all symptoms of said business model. And Hewlett Packard isn’t the only company with such abominations.

    • @[email protected]
      link
      fedilink
      English
      18
      edit-2
      11 months ago

      To add to your point, their printers are indeed hated, but it is simply a symptom of their terrible business model and not the problem itself.

    • @ikidd
      link
      English
      13
      edit-2
      11 months ago

      No, I hate their bloated as fuck drivers as well.

  • nyahlathotep
    link
    fedilink
    English
    6111 months ago

    He smiled as he typed.

    ‘Our printers are made to be less hated.’

    “Lol,” he said. “Lmao.”

  • @[email protected]
    link
    fedilink
    English
    2811 months ago

    We have some old, great HP printers. Rock solid.

    As they die, Brother, my Brother.

    Fuck the latest HP.

    • @[email protected]
      link
      fedilink
      English
      6
      edit-2
      11 months ago

      Iirc Brother printers are heading down a similar dark path. Though I don’t recall where I got that info, so take it with a grain of salt.

      Edit: I somehow misspelled brother.

      • @Seventhlevin
        link
        English
        411 months ago

        Every Brother printer I have personally owned over the past 20 years was a colossal piece of shit.

        • @[email protected]
          link
          fedilink
          English
          411 months ago

          And yet, somehow still better than HP.

          I can’t stand that company (their laptops are shite as well, except for maybe some of the Omens).

          • @Seventhlevin
            link
            English
            211 months ago

            Several different models of inkjet multifunction stations.

              • @Seventhlevin
                link
                English
                211 months ago

                I’ll have to take your word for it because I’ve had a xerox laser for 2 years now that works flawlessly and the software isn’t nearly as abhorrent as brother’s

                • @[email protected]
                  link
                  fedilink
                  English
                  1
                  edit-2
                  11 months ago

                  I have two Brother laser printers, an older one and a newer one. Both still work great. When I see people recommending Brother online it’s mainly the laser printers. Maybe they’re just made differently from the inkjet printers.

                  I’m glad you are having good experience with a Xerox and I would like to know how they compare to Brother ones on a price point. Do they cost a lot more? Also good to know about the software. I’ve personally only used my printers with the default drivers that came with Linux.

                  P.S. I also have a Kyocera laser printer which I’ve never had any issues with.

    • @Bashnagdul
      link
      English
      411 months ago

      Hp 4000 series laser printers are still the bomb

      • @[email protected]
        link
        fedilink
        English
        111 months ago

        I have a 4050 and a 1200 still going strong. When they do go I have a Kyocera and a Brother to replace them.

    • @[email protected]
      link
      fedilink
      English
      1711 months ago

      HP is a fallen giant that cannot stand back up so uses it’s grotesque fingernails to dig itself deeper down into the ground instead.

        • @[email protected]
          link
          fedilink
          English
          211 months ago

          Whitman was eBay.

          You’re probably thinking of Carly Fiorina. But it’s not like she was the only turd CEO there.

  • @Bwaz
    link
    English
    2111 months ago

    The HP logo is all it takes to make printers hated at this point. Couldnt give me one even if it included 10yrs of ink.

    • Joelk111
      link
      English
      711 months ago

      I hated my mom’s Epson way more than any HP I’ve ever used. It was nice because it was a ink-tank model, but the software was awful.

      This is kinda like saying I’d rather step in the slightly smaller pile of shit.

  • @[email protected]
    link
    fedilink
    English
    2111 months ago

    With all the interest in 3D printer and large communities building their own printers, where are the amateur 2D printers? Did we just jump to 3D printing because it was cooler (which I also admit is amaizing)?

    I just want a basic 2D inkjet or laser printer that doesn’t stop printing because magenta is low or doesn’t waste ink to “clean” the print head, nor make up weird errors because it doesn’t have access to the internet.

    What about printers without ink? Would it be too hard/complicated to use a lower power laser (instead of a laser cutter) to burn/scorch a thin micrometric, if not nanometric, layer of normal everyday printing/copy white paper?

    As a child, I remember scorching magazine/journal paper and all sorts of wood materials with my grandmother’s handheld magnifying lens under the summer sun in the yard. I was able to draw stuff without burning some of the material completely.

    • @[email protected]
      link
      fedilink
      English
      14
      edit-2
      11 months ago

      What about printers without ink?

      Laser printers have existed for a long time and they don’t use ink, but they do use toner. I’m gonna assume just scorching the paper has been proven to be a bad idea, because someone would have tried to market a toner-free printer by now otherwise.

      My best guess is that it’s very hard to scorch paper to a color anywhere near black without creating a serious fire hazard. Even if you could calibrate the laser just right, the next batch of paper could burn because it has a slightly different weight, texture, or composition.

      You’d probably end up being special paper stuff something in it that turns black at a fairly low temperature. That’s pretty common for things like receipt printers.

      • @[email protected]
        link
        fedilink
        English
        311 months ago

        Zink Paper is an alternative but nowhere as cheap as regular paper+ink

        The paper has several layers: a backing layer with optional pressure sensitive adhesive, heat-sensitive layers with cyan, magenta and yellow dyes in colorless form, and an overcoat.

  • @Alexstarfire
    link
    English
    1911 months ago

    Does this count as false advertising?

    • @bazus1
      link
      English
      311 months ago

      You’re not wrong, and imma let you finish, but Epson edges-out HP by just a hair imho.

  • Blue and Orange
    link
    fedilink
    English
    1311 months ago

    This is a good opportunity to ask if there’s a better printer company whose printers we should buy instead.

    • Fubarberry
      link
      fedilink
      English
      1611 months ago

      In addition to Brother, Ecotank style printers (printers that refill from ink bottles instead of cartridges) are pretty good even if they come from usually shittier printer companies. The ink is extremely cheap and there’s no way to prevent people from using different brands of ink bottles.

      You have to pay more up front for the printer, but that’s because they’re sold with the idea that the printer company makes its money upfront instead of overcharging you for ink later.

      • gullible
        link
        fedilink
        911 months ago

        Just adding to this, toner printers are ideal if you’re printing only a few items per year. If ink dries, it makes for some intensely frustrating issues. I’m 90% of the way to finding HP’s CEO and bringing my clogged nozzle printer down on their stupid face.

      • @[email protected]
        link
        fedilink
        English
        511 months ago

        Those printers are definitely gold for heavy users. Cheap ink. If you don’t use it a lot, would the ink dry and damage the printer? Or evaporate and vanish?

        Honest question because imk cartridges dry out all the time.

        • Fubarberry
          link
          fedilink
          English
          511 months ago

          It is possible for the ink to dry out in the print nozzles if don’t print often enough. I never print with yellow and I did have my yellow nozzle clog once. I bought a flush kit off Amazon, and flushed out the nozzle as directed.

          It was somewhat annoying, but not too terrible.

          • @cactusupyourbutt
            link
            English
            211 months ago

            that could happen regardless of cartridge/refillable tank though, no?

            • @[email protected]
              link
              fedilink
              English
              1
              edit-2
              11 months ago

              I’d think so. Back when we used ink cartridges they would sometimes become clogged. You could instruct the printer to go through a cleaning routine. Wasted a lot of ink to clean them. That or replacing the cartridge would work. These were HP printers.

        • Jamie
          link
          fedilink
          English
          511 months ago

          The only thing more eco-friendly than buying an eco-friendly printer, is to not buy a new printer at all.

          Both of my local libraries offer printing at $0.25 a page. For photos, I just go to the photo lab at the store and print them there.

          Both are cheaper than owning a printer unless you’re doing a ton of it, and in the former case, I get to support a library just a little bit.

    • Boozilla
      link
      English
      511 months ago

      People often suggest Brother. I have two Brother printers and they are…tolerable. They are much better than HP, but that bar is very low. I think all printers kind-of suck. Lasers are better than inkjet for most uses, and much more affordable than they used to be.

      I kind of feel like we haven’t seen a significant advancement in home printer technology in a long time (except for 3d printing, but that’s a very different animal).

      • Dave.
        link
        fedilink
        English
        711 months ago

        I’ve had an Oki mono laser printer for so long, I gave it to my kids. It was a “cheap” printer in the scheme of things, but it was a compact duplex printer and I only ever needed a new $50 toner for it over the years.

        It also didn’t come with a 650MB printer driver package with a shitty tray application or a subscription.

        • Boozilla
          link
          English
          211 months ago

          Yup, and the cleanup is a PITA.

    • @jimbo
      link
      English
      4
      edit-2
      9 months ago

      deleted by creator

    • @[email protected]
      link
      fedilink
      English
      111 months ago
      1. Go laser, at least for BW. It’ll last years on one cartridge and ink never clogs because, well, no ink. My 1996 Lexmark just died.

      2. I hear Brother is one of the better for consumer. I have a Canon color laser, and it’s a POS. Fortunately I bought it second hand for $50.

    • @[email protected]
      link
      fedilink
      English
      111 months ago

      I got a cheap cannon a few years back £20 brand new. It’s purely wired and the print quality is meh, but i don’t print a lot and it has a scanner. I’ve never really had any trouble with it and with Linux and when I used to have a Mac it’s always been plug and play. Of course they still get you with Ink prices though. But it could be a lot worse.