Does anyone else have an issue with HSV ending the recording before the motion that triggered the recording has left the frame? All four of our cameras do this and it drives us crazy.

Would love to here if we’re alone and if anyone else has a fix…?

  • @WiseMoth
    link
    12 years ago

    What kind of motion are you referring to?

    • @ccunningOP
      link
      12 years ago

      Any motion that triggers a camera to start recording.

      As and example if someone were to walk across the field of view of the camera, all that gets recorded is from a half second before they enter the frame through maybe 1/3 of the field of view. Then the recording ends.

      • @WiseMoth
        link
        English
        12 years ago

        Do you have any activity zones set?

          • @WiseMoth
            link
            English
            12 years ago

            Hmm, very strange

            • @ccunningOP
              link
              English
              12 years ago

              Yeah. It’s been frustrating. It worked fine for the first couple weeks, but it’s been like this ever since.

              • @WiseMoth
                link
                English
                12 years ago

                Maybe try restarting your home hubs

                • @ccunningOP
                  link
                  English
                  12 years ago

                  I have done that as well but hasn’t helped.

  • @unexplore
    link
    12 years ago

    Have ya tried resetting one to see if that fixes anything?

    • @ccunningOP
      link
      12 years ago

      Unfortunately I’m traveling and won’t be able to directly access them for a couple months.

      I do have a non-technical friend going by on occasion and I have had them power cycle them but didn’t help. I have not been able to try removing and re-adding them to the home yet.