Does anyone else have an issue with HSV ending the recording before the motion that triggered the recording has left the frame? All four of our cameras do this and it drives us crazy.

Would love to here if we’re alone and if anyone else has a fix…?

  • @WiseMoth
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    11 year ago

    What kind of motion are you referring to?

    • @ccunningOP
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      11 year ago

      Any motion that triggers a camera to start recording.

      As and example if someone were to walk across the field of view of the camera, all that gets recorded is from a half second before they enter the frame through maybe 1/3 of the field of view. Then the recording ends.

      • @WiseMoth
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        11 year ago

        Do you have any activity zones set?

            • @ccunningOP
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              11 year ago

              Yeah. It’s been frustrating. It worked fine for the first couple weeks, but it’s been like this ever since.

              • @WiseMoth
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                11 year ago

                Maybe try restarting your home hubs

                • @ccunningOP
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                  11 year ago

                  I have done that as well but hasn’t helped.

  • @unexplore
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    11 year ago

    Have ya tried resetting one to see if that fixes anything?

    • @ccunningOP
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      11 year ago

      Unfortunately I’m traveling and won’t be able to directly access them for a couple months.

      I do have a non-technical friend going by on occasion and I have had them power cycle them but didn’t help. I have not been able to try removing and re-adding them to the home yet.