Oof, that took me back to the early days when we would have to ask people to unplug their computer from the wall, because they didn’t believe that a reboot would fix the problem.

Please reboot. “Yeah, I just did that, and it still doesn’t work.” Well, ok, sometimes dust gets on the outlet prongs. Can you check that for me? “Oh hey, that fixed the problem!” No, the dust was a clever lie to get you to reboot.